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2015-2016 Student Handbook
University of Houston
   
 
  Dec 17, 2017
 
 
    
2015-2016 Student Handbook [Not Current Academic Year. Consult with Your Academic Advisor for Your Catalog Year]

Financial Information



Billing/Pay Plans/Payment Methods

124 Welcome Center

Billing: Enrolled students can view their tuition and fee statement through Student Self Service at: http://my.uh.edu. All tuition and fee statements are issued through the Student Business Services Department and reflect charges posted to the centralized billing system by the various service providing departments across campus. Student Business Services  will not reinstate a student into course(s) or remove late fees from a student’s account in cases where a student claims not to have seen a statement as all bills are available online 24/7/365. Payment due dates can be located on the Student Business Services website at:  http://www.uh.edu/about/offices/enrollment-services/student-business-services/. It is the student’s responsibility to know the due dates for all payments.

Payment Plans: In accordance with the Texas Education Code, all students must complete payment arrangements for the semester prior to the first day of classes. This means the student must either pay 100% of all tuition and fees due, or enter a university payment plan.  Any student who fails to have paid in full, entered into a payment plan, or have enough pending financial aid to satisfy all charges due by the billing due date may be unenrolled from all classes. Student will be charged a $20.00 Late Registration fee in to reenroll prior to the first (1st) day of class.  Further information on payment plans can be found at: www.uh.edu/financial/payment/plans/, or by asking a customer service representative at the Welcome Center. Students who owe a prior balance, must pay in full prior to enrollment in a new payment plan for the next term. 

Students who enter into a payment plan and incur additional eligible charges will have these charges added to their account and included in the plan.  It is the student’s responsibility to view their account to insure payment is not immediately due.

Payment: Students may pay online through Student Self Service at: http://my.uh.edu or at the Welcome Center by major credit card (American Express, Master Card, Visa, Discover Card), or online E-check.  Student checks returned as unpaid by the bank must be cleared by payment in cash or certified check.

Failure to clear returned items  may result in  disenrollment, loss of check writing privileges and/or referral to an outside collection agency.

NOTE: A processing fee will be assessed on all credit and debit card payments for tuition, fees and other charges. The university accepts VISA, MasterCard, American Express and Discover Card.  There is no charge for using E-Check as a means of payment.

Students who have an unpaid balance after a due date will have a financial stop/service indicator placed on their student record. This stop will prohibit the student from registering and requesting transcripts. Failure to respond to courtesy notices of a past-due balance by the deadline indicated will result in the loss of university services. At the end of the term, any student with a balance will be assessed a $50 severance of service fee. A financial service indicator will be placed on the account, which will result in the denial of  services such as: release of transcripts, room and board services, and future enrollment.

Book Loan

Students enrolled in at least six hours with financial need may apply for a book loan (maximum of $400) during each fall and spring term and one loan ($200) for the entire summer term to use toward the purchase of books and supplies from the bookstore. Book loans may be obtained only after the current terms’ enrollment has been activated and must be used by the 20th calendar day of the term. Book loans may be obtained through Student Self Service. Student accounts will be charged a $5.00 processing fee plus the book loan amount upon issuance. Any unused book loan amount will be credited back to students account. 

Collection Office

Room 6 E Cullen Building
832-842-8894

The Collections Office is responsible for the collection of delinquent faculty, staff and student charges. This includes institutional debts (tuition, fees, parking, etc.) as well as federal programs (Perkins Loan Program, Health Profession Student Loans and others). In addition, the office is responsible for student loan servicing, reporting of federal loans to the credit bureaus, accounting for funds and required federal reporting.

Note: Students should read the section on Financial Responsibility Policy .

Dean of Student’s Cash Loan

Students enrolled in at least six hours who demonstrate a financial need due to an emergency may apply for a 45-day loan (maximum $500) to use towards personal and school related expenses (not tuition and fees). Emergency loans carry a $5 service charge and must be requested through the Dean of Students Office, Student Center South 256, beginning on the first day of classes.

Refunds

If you drop a course or withdraw from the university, you may be entitled to a refund.   Refund percentage rates for withdrawals are set by the state and are located in Chapter 54 of the Texas Education Code.  You may request refunds through Student Self Service at: http://my.uh.edu.  Refunds are based on the amount billed not what has been paid. Please visit the Office of Scholarships and Financial Aid to discuss how a reduction in your course load may affect your eligibility to keep any aid you may have received.  

Student Business Services

124 Welcome Center
Office hours: Monday and Tuesday, 8:00 a.m.-7:00 p.m.
Wednesday-Friday, 8:00 a.m.-5:00 p.m.
713-743-1010, option 6
Website: http://www.uh.edu/about/offices/enrollment-services/student-business-services/

The Student Business Services Department is responsible for maintaining financial records for all students through the use of a centralized billing system. The centralized billing  system posts library fines, parking violation fines, and other miscellaneous fee charges, as well as Consolidated Tuition and Fees and Mandatory Fees,  and room and board charges. In the event an account is overpaid Student Business Services is responsible for processing any refund due to the student.  Student Business Services is also responsible for processing payment plans for student tuition and fees as authorized by the Texas Education Code.

Questions regarding a specific charge(s) should be directed to the office that originated the charge(s).  You may visit Student Business Services in the Welcome Center to discuss your student account, or you may contact  the Enrollment Services Call Center at 713-743-1010, option 6.

Tuition and Fee Schedule

The schedule of charges reflects tuition as determined by residence status and number of hours taken. Students should be aware that this is only a minimum figure; certain miscellaneous fees, such as laboratory fees, parking decals, etc., are not included. The university reserves the right to change tuition and other charges as necessitated by university or legislative action. Refer to the current class schedule for exact costs or visit the department website: www.uh.edu/sbs. Parking, locker rental, special lab or incidental fees, and cost of books and supplies are examples of additional fees other than the mandatory fees listed. All tuition and fees are subject to change by the Texas Legislature and/or the University Of Houston System Board Of Regents.