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    University of Houston
   
 
  Oct 23, 2017
 
 
    
2015-2016 Student Handbook [Not Current Academic Year. Consult with Your Academic Advisor for Your Catalog Year]

University Services



A.D. Bruce Religion Center

3801 Cullen Blvd. Entrance 13
Houston, TX 77204-3050
113 A.D. Bruce Religion Center
713-743-5050
www.uh.edu/adbruce/
adbrc@uh.edu

Opened in 1965, A.D. Bruce Religion Center is the focal point for religious activities and spiritual activities at UH. Offering students a place for prayer and meditation, the Center includes two chapels and host programs for registered student organizations and the Campus Ministries Association. The Center has offices for ten religious denominations and their respective campus ministers, several of whom are trained and experienced in personal as well as religious counseling and problem solving. The chapels are available for rental by students, faculty, staff, alumni and off-campus clients for weddings and other special events. The A.D. Bruce Religion Center welcomes people of all faiths and denominations and promotes interfaith dialogue.

Alumni Association

UH Athletics/Alumni Center
3100 Cullen Blvd, Rm. 201
713-743-9550 / toll-free 877.COUGAR1

www.houstonalumni.com
Email: alumni@uh.edu

The University of Houston Alumni Association is YOUR Cougar Connection! If you’re a UH student, grad, faculty or staff member, friend, or parent, we’re here to help keep your connection to the University of Houston strong. All alumni are welcome to enjoy alumni events, online networking tools, career services, insurance discounts, campus privileges, and more. Visit www.houstonalumni.com to become a member and get involved!

Center for Diversity and Inclusion (CDI)

StudentCenter South B12
University of Houston
Houston, TX 77204-3049
832-743-6047
uh.edu/cdi
uhcdi@central.uh.edu

 

The Center for Diversity and Inclusion fosters an inclusive university community by providing services, programs and support for students and campus partners.  From diversity workshops and intercultural dialogues to leadership opportunities and mentoring initiatives, each program and service is designed to engage, empower, and educate the UH campus.  Not only is the Center a space for students to drop by and lounge or study, it is also available for students to reserve for meetings and small events.

Center for Fraternity & Sorority Life (CFSL)

Student Center North 101
Houston, TX 77204-3049
(832) 842-4955
uh.edu/cfsl

The Center for Fraternity and Sorority Life serves as the home for the dynamic fraternity & sorority community at the University of Houston encompassing over 40 fraternal organization, 5 governing councils, and multiple leadership programs. Fraternities & sororities serve as a learning laboratory for the development of meaningful life skills within a supportive fraternal community that emphasizes leadership development, scholarship, service to the community, and lifelong friendships. Students interested in opportunities for fraternity/sorority membership can explore how to join at http://www.uh.edu/cfsl/join/

Center for Student Involvement (CSI)

Student Center North 103
University of Houston
Houston, TX 77204-3031
832-842-6245
uh.edu/csi
csi@uh.edu

Center for Student Involvement (CSI) provides services for Registered Student Organizations, supports many Fee Funded Organizations at the University of Houston, offers opportunities to become a stronger leader, and give back to your community through service There are more than 400 student organizations at the University of Houston, based on campus traditions, student interests and hobbies, social fraternities and sororities, honors organizations, and major academic focused organizations. There is something for everyone! Let us help you find the best way for you to connect on campus!

Center for Student Media

Student Center North 221
713-743-5350
uh.edu/csm
thedailycougar.com
coogradio.com
CoogTV.com
csm@uh.edu

At the Center for Student Media, UH students get hands-on experience in print, online and broadcast media. At the center, students are engaged in journalism, publishing, promotion, marketing, advertising, media production, graphic design, radio broadcasting and management. The CSM provides students a real-world laboratory to test and hone important skills, from critical thinking, planning and writing, to technical production skills. The CSM supports three major student media organizations that are open to all UH students to join: Coog RadioThe Cougar, and the Student Video Network. It also produces two student magazines. The Student Media Advisory Committee meets regularly throughout the year to review the progress of student media organizations.

Children’s Learning Centers

832-842-0500
uh.edu/clc

Location 1
3859 Wheeler
Houston, TX 77204-6016
832-842-0500

Location 2
4200 Wheeler
Houston, TX 77204-6016
832-842-0510

The UH Children’s Learning Centers (UHCLC) has two convenient locations on campus. They are licensed by the state and nationally accredited by both the National Association for the Education of Young Children (NAEYC) and the Southern Association of Colleges and Schools (SACS). Their mission is “to provide exemplary early childhood education for the children of faculty, staff and students at the University of Houston, by offering a model program tailored to ensure the quality of a child’s daily experiences while building a foundation for future learning.”

The centers are open from 7 a.m. to 6 p.m. Morning and afternoon snacks are provided for children age one and older; part-time options are available for children age two and older. Lower fees are applicable for students, and child care tuition assistance is available for eligible student parents. Interested families should enquire about enrollment/waiting list as early as possible. To learn more about the program, review policies, prices and more, please visit the website.

Complaints/Problems/Grievances

Faculty and staff are committed to addressing individual student concerns and helping students resolve their problems as soon as possible. Students who encounter problems with any aspect of the academic or campus life at the University of Houston are encouraged to bring forth the issue through the office where the problem has occurred. The nature of the complaint will determine what office a student should contact and which grievance procedure is used. Many of the offices and processes are outlined in this handbook.

For any problem area not listed here, or for additional information on how to file a complaint, contact the Dean of Students Office, 832 842-6183

Convenience Stores

832-842-5989
uh.edu/dining

Convenience stores are located throughout the campus offering a variety of snacks, quick meals, cold drinks, frozen foods and household items such as laundry detergent, medicine and toiletries. Convenience stores are located in the Student Center, Student Center Satellite, Cougar Village, Calhoun Lofts, Cougar Woods, the Stadium Parking Garage, and Energy Research Park (ERP).

CougarByte Technology Store

Student Center South 158
713-743-8507

CougarByte has computers, computer-related supplies, printers and a wide variety of software and hardware available for discount sale to students, faculty and staff. CougarByte is also the authorized computer repair service center for the University of Houston.

Cougar Card Office

Welcome Center Suite 151
uh.edu/cougarcard
713-743-CARD (2273)

The Cougar Card is the official photo identification card for the University of Houston. The Cougar Card gives you access, flex account and campus dining options.

Access to: Houston Cougar athletics events, Campus Recreation and Wellness Center, computer labs around campus, library privileges, the Cougar Line shuttle, and secured buildings including residence halls.

Flex Account: Add money to this account and it can be used at any food option on campus and the UH bookstores. Flex Account money rolls over to the next semester if not fully used.

Campus Dining: Purchased meal plans/Cougar Cash plans are deposited for use at any food location on campus. Meal plans expire at end of each semester; Cougar Cash plans roll over to the next semester if not fully used.

Privileges associated with the card are non-transferable, and the card must be presented upon request of a university official. Photo identification, such as a driver’s license, military ID, or passport, is required.

Cougars in Recovery

Oberholtzer Hall, Room 100B
uh.edu/cir
713-743-5862

Cougars in Recovery, the collegiate recovery program at the University of Houston, provides students in recovery from addiction a safe, sober environment that assists and supports them as they pursue their academic and professional goals, walk the path of recovery and participate in the diverse social opportunities available on campus.

Cougars in Recovery aims to offer incoming students a smooth transition to the University, both socially and academically, by offering opportunities for positive sober social interactions; setting standards that hold recovering students accountable; and providing support, guidance and opportunities to serve the community.

Services Offered     

  • Sober housing                                          
  • Safe environment
  • 12-step meetings                          
  • Accountability
  • Service opportunities
  • Healthy social interactions                       
  • Guidance
  • Liaison to resources                                 
  • Recovery scholarships                  
  • Outdoor Adventure Program

Counseling and Psychological Services

26 Student Service Center 1
713-743-5454
uh.edu/caps

Counseling and Psychological Services (CAPS) offers a variety of services to students. Mental health professionals are available to currently enrolled students, faculty, and staff seeking assistance. Psychology ethics and state law require that these services be confidential except under unusual, well-defined circumstances. Services include:

  • Crisis Intervention
  • Individual, group and couples counseling
  • Personality assessment
  • Mental Health Workshops
  • Consultation about individuals of concern

All currently enrolled students at the University of Houston are eligible for comprehensive services at CAPS. If you are interested in counseling or assessment services, simply call CAPS at 713-743-5454 to arrange a free initial consultation appointment. Consultations are available throughout the week and can be scheduled at your convenience. The consultation is an opportunity for you and a CAPS clinician to determine what kinds of services will best meet your needs. An individual experiencing a crisis can come to CAPS during office hours and we will work you in with the clinician on duty. In case of imminent danger, call 911. After hours crisis resources for students include: MHMRA at 713-970-7000, Crisis Intervention of Houston at 713-468-5463, and UH Department of Public Safety at 713-743-3333. CAPS hours of operation are as follows:

Fall and Spring Semesters
Monday and Tuesday: 8:00am - 7:00pm
Wednesday-Friday: 8:00am - 5:00pm

Summer and between Semesters
Monday-Friday: 8:00am - 5:00pm

CreationStation

Student Center South - Room B17
832.842.6200
uh.edu/creationstation/

CreationStation is a unique multi-service center on campus offering a full complement of services involving computer graphics (flyers, brochures, banners, logo design, etc.), oversize printing, lamination, and mounting, vinyl banners, t-shirts, buttons, balloons, photo restoration, and much more!

Dean of Students

Student Center South 256
832-842-6183
uh.edu/dos

The Dean of Students office provides assistance to all students with university-related concerns through the Student Advocacy and Support Services (SASS). The Dean of Students staff will provide assistance directly to students or make referrals to others on campus who can help. In addition to providing SASS, the office coordinates the following programs:

Student Success Programs

  • Dean’s Award
  • Students Advocacy and Support Services
  • Family Weekend
  • Commuter Student Services
  • Emergency Student Loan

Student Policy Programs

  • University Hearing Board
  • Student Conduct

Emergency Management

LeRoy & Lucile Melcher Center for Public Broadcasting

4343 Elgin, Room 106 (Entrance 17, Building 536)
Houston, Texas 77204-0008
713-743-2841

uh.edu/oem
Facebook: http://www.facebook.com/uhemb
Twitter: http://twitter.com/uhemb
UH Emergency Alerts: www.uh.edu/emergency

The UH Office of Emergency Management (OEM) at the University of Houston Department of Public Safety, is primarily responsible to enhance and improve the university’s preparedness for emergencies, disasters and crisis incidents. The mission of the UH OEM supports our campus community of staff, faculty, and students to ensure that as a university we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Enrollment Services

Offices

  • Admissions (ADM)
  • Student Business Services (Bursar)
  • Registration & Academic Records (RAR) (Registrar)
  • Scholarships & Financial Aid (SFA)

Student Assistance

Online: myUH: https://myUH.uh.edu
Phone: ADM, RAR, SFA: 713.743.1010
In Person: Welcome Center (Bldg. 553)

DAY TIME
Mon - Tue 8:00am - 7:00pm
Wed - Fri 8:00am - 5:00pm

Note: Cash payments only accepted in the Welcome Center. Only accept MasterCard & Discover.

Environmental Health & Life Safety

Texas Learning and Computational Center, Building 106, Second Floor
713-743-5858
uh.edu/ehls

Environmental Health and Life Safety It is the goal of the University to maintain a safe and healthy environment for all students, employees, and visitors in accordance with federal and state standards. The creation and maintenance of a safe workplace and the development of positive attitudes regarding safety is the duty of all university employees, faculty and students.

The mission of Environmental Health & Life Safety (EHLS) group, which is part of the Department of Public Safety, is to support higher education and research in conjunction with the university community by promoting healthy and safe operations. EHLS is responsible for identifying and eliminating potential hazards throughout the campus while working through the proper channels. In addition, EHLS is charged with providing safety training, establishing specialized safety procedures, and advising the faculty, staff, and administration of the University in matters relating to health, safety, or the environment.

The University is similar to a municipality in that it is subject to a wide range of regulations which include areas such as chemical safety, biological safety, life safety, fire protection safety, radiation safety, environmental compliance and many more. Members of the University are expected to adhere to current policies and procedures as set forth by EHLS and the University as they apply in their daily activities. Therefore, before any alterations or renovations are made to an existing workplace, laboratory, or room, EHLS must be consulted to ensure the safety of the construction activities, as well as the foreseeable safety of the finished project. In addition, any project requiring the use of potentially hazardous equipment, specialized safety controls, or hazardous materials must be reviewed by EHLS prior to initiation.

Employees, faculty and students are expected to be continuously cognizant of the safety needs of themselves and those around them. Members of the university community have a duty to initiate necessary preventive measures to control hazards associated with activities under their direction and are responsible for adherence to applicable health, safety, and environmental regulations. EHLS stands ready to assist you to achieve a University culture in which safety and health are core values.

Fire Marshal’s Office

Texas Learning and Computational Center, Building 106, Second Floor
713-743-1635
uh.edu/ehls/fire

Fire Marshal’s Office, a unit of the Department of Public Safety, functions together with Environmental Health and Life Safety. FMO supports prevention, planning and response. Everyone on campus has a responsibility to prevent fires and injuries, to plan for emergencies, and to respond according to the emergency plan.

Specific responsibilities include:

  1. Using UL or F.M. labeled appliances and power strips with built-in fuses or circuit breakers.
  2. Contacting the Fire Marshal’s office regarding the use of items with open flames.
  3. Reporting blocked exit paths, improper storage, smoking in buildings, and physical safety hazards.
  4. Becoming familiar with at least two exits other than elevators in buildings that one frequents.
  5. Knowing the location and operation of the fire alarm system.
  6. Evacuating a building when the alarm is sounding or when advised to do so.
  7. Calling 911 for fire, medical and police emergencies.

Distribution of Food on Campus

Food and beverage may be sold or distributed on campus only through registered student organizations and university departments. The sponsoring group must secure a Temporary Food Dealer’s Permit from the Department of Public Safety Fire Marshal’s Office, Texas Learning and Computational Center Annex, 4513 Cullen Boulevard, Building 106, Second Floor. Phone: 713-743-1635 Permits are processed Monday through Friday 7:30 a.m. to 11:30 a.m. and 12:30 p.m. to 5:00 p.m.

When securing a temporary food dealer’s permit from the Fire Marshal’s Office, registered student organizations must provide a site reservation confirmation from the UC or College where the event will be held. This approved permit must then be submitted to the UC Conference and Reservation Services (CARS) Office prior to receiving confirmation for an event. An organization may conduct a food or beverage sale no more than twice a month.

Health Center

713-743-5151

For an Appointment, please call:
General Medicine:  713-743-5156
Men’s Health: 713-743-5156
Orthopedics: 713-743-5156
Women’s Health: 713-743-5156
Psychiatry: 713-743-5149
Dentistry: 713-781-1261
For Information on:
Attendant Care Services: 713-748-8603
Pharmacy: 713-743-5125
uh.edu/healthcenter

The board-certified physicians and licensed clinical staff of the Health Center provide treatment of minor illnesses and injury as well as health education for UH students. Medical services are provided in our various clinical areas including General Medicine, Women’s Health, Men’s Health, Orthopedics, and Psychiatry. Appointments are available for enrolled students, staff and faculty in the General Medicine Clinic. Same-day appointments are offered based on availability and medical need. The Specialty Clinic areas include Women’s Health, Men’s Health, Orthopedics, and Psychiatry. Only enrolled students are eligible for specialty care and an appointment is necessary for all Specialty Clinic areas.

The Health Center Pharmacy sells prescription medications and over-the-counter products at reduced rates. On-site dental services are available at the Health Center to currently enrolled students, staff and faculty for preventative dentistry along with general and other major dental procedures. The Health Center offers 24-hour Attendant Care Services for physically challenged students living on campus. The program is coordinated by an on-site registered rehabilitation nurse.

The Health Center currently submits claims for billing to the Student Health Insurance Plan. Patients who are uninsured and patients insured with other insurance plans are expected to pay at the time of service and may submit their Health Center receipt to their insurance plan for possible reimbursement. Upon request, payment for services may be transferred to a patient’s university account.  Nominal fees are assessed for lab tests, clinic visits, immunizations, medications, professional services and procedures. Referrals to medical specialists are available upon request.

For further information on Health Center services or student health insurance, contact Health Center Information at 713-743-5151. If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room. For after-hours non-emergent medical issues, please refer to our website for after-hours care and advice at: uh.edu/healthcenter.

Health Insurance

uh.edu/healthcenter/insurance/

A student health insurance plan, endorsed by the University of Houston is available at a reasonable rate. Students may enroll at the beginning of the fall and spring semesters. Spring enrollment includes summer coverage. Student insurance is available as an option for U.S. students carrying 6 or more credit hours (3 for Summer). Insurance may be obtained by going to the Student Financial Optional fee section of your myUH (PeopleSoft) student account.

Annual, summer only, and optional dental coverage are not available on the student fee bill. Enrollment is available online directly through the insurance company at http://www.studentinsurance.com/Schools/TX/UH/

Health insurance is mandatory for international students and is automatically added to the fee bill each fall, spring and summer semester. If an international student has alternate health insurance coverage that meets university requirements, they may request a waiver online at uh.edu/healthcenter/insurance prior to the deadline shown below. Waiver requests are subject to review and verification each semester. There is no guarantee of acceptance of a waiver request. No other department is authorized to remove this charge.

The deadline for adding or waiving student health insurance for each fall, spring and summer semester is the official reporting day (ORD) as posted on the academic calendar. This deadline applies to both international and U.S. students. For questions, please go to uh.edu/healthcenter/insurance or call the Health Center’s Student Health Insurance Office at 713-743-7635.

Hilton University of Houston

Room reservations: 1-866-327-1161
Meeting and Banquet space: 1-832-531-6303/832-531-6304
Eric’s Restaurant reservations: 713-743-2512

Massad Family Library Research Center and Hospitality Industry Archives
S210 Conrad N. Hilton College of Hotel and Restaurant Management
713-743-2430

The Hilton University of Houston underwent a $12.5 million renovation in 2010, the first major renovation since the hotel was built in 1975. This contemporary new facility serves as the training hotel for students attending the top-ranked hospitality school. Here, students work with hotel professionals to gain hands-on experience in guest service, hotel operations and banquet service. The hotel offers 86 hotel guest rooms and six suites and 25,000 square feet of flexible meeting space-10 meeting rooms which include three ballrooms with capacities ranging from 10 to 600 people. Business casual dining is also available in Eric’s Restaurant, making the Hilton University of Houston the ideal destination for meetings, banquets, receptions and special events. Accommodations can be made at any level.

The facility also houses the Hospitality Industry Hall of Honor, five hospitality related institutes and the new Massad Family Library Research Center and Hospitality Industry Archives, which is open to students, faculty and industry professionals alike. In addition to Eric’s Restaurant, there is also the student-run Barron’s Restaurant and a student-run gourmet coffee house called Cougar Grounds. A food service production area, a product evaluation and testing laboratory, demo kitchen and computer labs are also an integral part of this unique teaching complex.

HIV/AIDS Resources

The University of Houston endorses the position of the American College Health Association that the primary response of colleges and universities to HIV be educational.

In 1986, the Committee on AIDS established a policy instituting uniform standards for safely handling blood, body fluids and body tissues to protect against exposure to Human Immunodeficiency Virus (HIV) which causes AIDS.

Services are provided on campus for those students, faculty, and staff who have tested positive for HIV.

The UH Health Center offers diagnosis and assessment of HIV-related conditions, medical and psychological referral services, educational materials such as brochures and confidential HIV testing that includes pre and post-test counseling for $15 for any UH students, faculty, and staff.
100 UH Health Center, 713-743-5151

The UH Counseling and Psychological Services (CAPS) offers confidential individual counseling, support groups, workshops, videos and written materials.
226 Student Service Center 1, 713-743-5454

UH Wellness offers training, programming and educational materials.
1038 Campus Recreation and Wellness Center, 713-743-5430

Information Technology

Technology is integral to just about everything you do at the University of Houston. The UH Information Technology (IT) department is one of the providers of computing-related support and services you need to be successful. However, IT is not the only provider of these services. All UH colleges have information technology staff available to assist you with computing and related activities.

The UH IT department offers a wide range of services to students, including computer accounts; walk-up, phone, and Web-delivered computer support; online and instructor-led training classes; and the largest and most comprehensive computer lab on campus.

IT uses your Technology fees to manage many of the technologies that keep you informed, equipped, and enabled to achieve academic success at UH.

To view IT student services, visit the Services Guide at uh.edu/infotech/services.

IT Services

Accounts
uh.edu/infotech/accounts
713-743-1411

IT supports the following computing accounts for students:

myUH

myUH.uh.edu

myUH is a self-service website where you can access and manage academic, financial, and personal resources. Here are a few of the many things you can do on the site: view grades, view or request transcripts, check admissions or financial aid status, and take care of enrollment issues. For information, go to my.uh.edu.

WebCT

uh.edu/webct

WebCT is an online course management tool that helps instructors put their course materials online. For help with WebCT accounts, call 713-743-1411, or e-mail support@uh.edu.

CougarNet

uh.edu/infotech/accounts

CougarNet accounts provide access to file space on university Windows computing resources. CougarNet is also used to connect to UH using a secure virtual private network (VPN) from off campus, or by using a wireless connection on campus.

Central Site Technology Commons

The Central Site Technology Commons is the largest and most comprehensive computing lab at UH. This new facility provides over 150 Macintosh and Windows-based computer workstations, as well as scanners and printers.

The Technology Commons is located in room 58 of the M.D. Anderson Library, accessible on the east side of the Library. It is open 24/7, except between semesters and on university holidays.

Classroom Technologies

uh.edu/infotech/classroomsupport
713-743-1155
Email: mdist@uh.edu

Students may obtain presentation equipment for classroom use through their course professor. Check with your professor for details. Reserved equipment can be picked up at the IT Support Center Service Counter in Room 116 of Philip Guthrie Hoffman Hall (PGH). To see a list of the classrooms on campus where multimedia equipment is assigned and available, go to www.uh.edu/classrooms.

Computing Policies

uh.edu/infotech/policies

IT provides computing resources for students, faculty, and staff, with rules for their proper use. Anyone found violating these rules can lose their account and may be subject to criminal penalties.

Instructor-Led Training Courses

uh.edu/ittraining
713-743-1564
Email: ittraining@uh.edu

IT offers free non-credit computer-related short courses for UH students, faculty, and staff. These classes, which are offered on an ongoing basis year round, vary in length from two to four hours and cover topics such as word processing, desktop publishing, spreadsheets, presentations, e-mail and calendaring, databases and reporting, Web development, and operating systems including Windows, Mac OS X, and UNIX.

SkillPort eLearning

uh.edu/ittraining/elearning
713-743-1411
Email: ittraining@uh.edu

SkillPort eLearning provides Web-delivered learning modules available at no cost to current UH students, faculty, and staff. More than 3,000 courses are available covering business and technology contents, including Communications, Customer Service, Finance and Accounting, Leadership, Management, Marketing, Team Building, Technology, and many others. Online access to more than 11,500 unabridged business and IT books and online mentoring are other features of the training system.

Online Directory Services

uh.edu/directory
713-743-1500

The online directory contains relevant campus information about UH students, faculty, and staff including office phone numbers, e-mail addresses, locations, departments, and more. The information originates in UH’s authoritative databases. For information on updating personal information, visit uh.edu/directory.

Software

uh.edu/software
713-743-1411
Email: software@uh.edu
The Software website contains information about free software available for download as well as for purchase at a discount to UH students (at the Cougar Byte, in the Student Center).

Contact IT

IT provides a number of ways for customers to reach support staff with technology related questions.

They include:

  • IT Support Center Service Desk (walk-up)
  • IT Support Center Help Desk (24/7 phone and e-mail support)
  • Online FAQ system (AskShasta)
  • Live chat support
  • Main support phone number (713-743-1411)
  • Email support@uh.edu
  • Service-specific e-mail addresses

IT Support Center Service Desk
Philip Guthrie Hoffman Hall (PGH), Room 116

The ITSC Service Desk, located in Room 116 of Philip Guthrie Hoffman Hall (PGH), provides walk-up customer service for computer support. Open Monday through Friday, 8 a.m. to 8 p.m. (except university holidays).

Additional service desk locations:
1st floor of M.D. Anderson Library
Room 56, basement of M.D. Anderson Library, in the Technology Commons area, Room 15 in the Moody Towers.

IT Support Center Help Desk

713-743-1411
Email: support@uh.edu
The Help Desk provides live phone and e-mail support on computing and related issues. During the academic year, the Help Desk is open 24/7 (except university holidays).

AskShasta

uhhelpdesk.custhelp.com
AskShasta is UH’s web-based FAQ system designed to provide quick answers to common questions. Students, faculty, and staff can ask computing and non-computing questions and receive a response, usually within 24 hours.

A recent addition to IT Support is a live chat service, which allows students to get real-time one-on-one responses to their computing questions from 8 a.m.-5 p.m.

Electronic Mail

International Student and Scholar Services

Student Center North, Room 203
713-743-5065
Fax: 713-743-5079
Email: Againes@uh.edu
Website: www.uh.edu/oisss

The ISSS is the main resource center for all international students by providing special services related to their status as noncitizens of the United States. The ISSS assists F-1 and J-1 visa students in processing the Student and Exchange Visitor Information System (SEVIS) notifications and documents for maintaining legal status with the U.S. Department of Homeland Security and the U.S. Department of State for school transfers, authorizing and extending Forms I-20 and DS-2019, changes in degree levels, reinstatement to legal status, changes in visa status, re-entering the country after short trips abroad, securing work permission, curricular practical training, optional practical training, or academic training.

ISSS assists international students in documenting enrollment status for their respective foreign governments, and in facilitating the transfer of U.S. currency from foreign banks.

All new international students are required to report to the ISSS prior to enrollment to have their passports and immigration documents checked for legal status, to receive special services related to the enrollment process and to attend the orientation program for international students.

The ISSS also offers other special services including counseling and advising on problems uniquely related to international students and provides opportunities for international students to enhance their social and cultural education by establishing close relationships with U.S. families.

Justin Dart, Jr. Center for Students with DisABILITIES (CSD)

CSD Building, Room 100
Houston, TX 77204-3022
Phone: 713-743-5400
TTY: 713-749-1527
Fax: 713-743-5396
uh.edu/csd

The Justin Dart, Jr. Center for Students with DisABILITIES (CSD) provides accommodations and support services to University of Houston students who have temporary or permanent health impairments, physical limitations, psychiatric disorders, or learning disabilities. CSD staff recommends reasonable accommodations for students based on their medical documentation and other sources of information.

Some examples of individualized accommodations and services provided to students may include: individualized testing accommodations; assistive technology; alternate format textbooks; sign language interpreters; priority registration; resource referral and/or assistance; disability-related counseling; and environmental accessibility assistance.

Accommodations for Students with Disabilities

The University of Houston is committed to providing reasonable accommodations for eligible students who have temporary or permanent health impairments, learning disabilities, psychological disorders, and/or other disabilities.

Students who have disabilities are encouraged to register with the Justin Dart, Jr. Center for Students with DisABILITIES (CSD) as early as possible in their academic careers. Specific documentation from qualified health care providers is required. Documentation requirements may be obtained through CSD or by visiting their web page at www.uh.edu/csd. A link to the Student Academic Adjustments/Auxiliary Aids Policy is also available through the CSD web page.

Students who have disabilities that may require accommodations, including exam accommodations, interpreters, note-taking assistance, etc., should contact CSD and discuss the process of obtaining such accommodations. Accommodations are recommended on an individual basis through a team approach involving the student, CSD, the Academic Accommodations Evaluation Committee, and instructors or officials.

The University of Houston strives to maintain an accessible campus via ramps, curb cuts, inner-campus accessible parking, Braille signs, TTY’s, etc. Attendant Care Services are available through the Student Health Center at 713-748-8603 for students who have physical disabilities and require this type of assistance. Participating students reside at Cambridge Oaks Apartments.

Students who identify accessibility barriers should contact the Section 504/ADA Coordinator at the Office of Equal Opportunity Services at 713-743-8835 and/or CSD.

 

Language and Culture Center (LCC)

116 Roy Cullen Building
713-743-3030
Fax: 713-743-3029
Email: lcc@uh.edu
Website: www.lcc.uh.edu

Established in 1975, the Language and Culture Center provides intensive English as a Second Language (ESL) instruction and cross-cultural communication training to international students who want to pursue undergraduate or graduate degrees at universities in the United States or who desire to improve their English to meet personal and/or professional goals.

The LCC also offers noncredit ESL courses to meet the needs of international students enrolled at the University of Houston. Some courses provide students with English language skills (e.g., English pronunciation, and standardized test preparation) necessary to successfully begin or complete degree programs. Another course, LCC 6034-English for International Teaching Assistants and Faculty, helps graduate students qualify for UH employment in an instructional role. This course focuses on language skills (English pronunciation, including individual sounds, stress, intonation, fluency and overall comprehensibility), cross cultural communication skills (including an orientation to U.S. academic culture), and teaching skills (including non-verbal communication, explaining, presenting, fielding questions, and leading a discussion).

UH students register for LCC classes in the LCC office.

Learning Support Services (LSS)

Room N109 Cougar Village #1
713-743-5411
www.las.uh.edu/lss

Mission

The mission of Learning Support Services (LSS) is the promotion of student success. The focus of LSS is on learning how to learn. LSS offers tutoring (walk-in), learning strategies counseling and workshops, and resource materials to enhance academic performance. There is no charge for any of our services.

Goals

  • Facilitate student learning
  • Provide tutoring for a wide range of subjects
  • Provide multimedia resources to support student learning
  • Offer workshops and seminars on learning strategies

Services

  • Tutoring
  • Learning styles and strategies assessment
  • Learning strategies counseling
  • Graduate & professional student support including instruction and tutoring in scholarly writing, presentation skills, and learning styles and workshops on topics such as American Psychological Association writing style.
  • Seminars and workshops on learning strategies
  • Faculty consultation & coordination of learning workshops delivered in academic departments

Internships

Beginning counselors enrolled in the UH Educational Psychology Department can apply for internships and practicum training at LSS.

Certification

Tutors are certified by the International College Reading and Learning Association and the tutoring program is certified by the National Association of Developmental Educators.

LGBTQ Resource Center

Lesbian, Gay, Bisexual, Transgender
Student Center North, Rm. N201
713-743-5463
uh.edu/lgbt
www.facebook.com/UH.LGBT.RC

The UH LGBTQ Resource Center provides support and a safe space for LGBTQ people on campus to access resources, ask questions, and make connections with other students, we strive for them to develop a positive self-image and a sense of optimism about their future as members of the LGBTQ community. Through visibility and education, we seek to create an environment of LGBTQ acceptance and inclusion for the entire campus community. The Center sponsors annual events such as National Coming Out Day. Other services include a lending library, mentoring program, Cougar Ally Training, and a biweekly discussion groups. Please contact Lorraine Schroeder, Director for the latest information on these and other programs.

Libraries

The University of Houston Libraries offer a variety of services to students attending classes on campus and those studying off campus through the University’s distance education programs. The Libraries consist of the M.D. Anderson Library (the central library), the O’Quinn Law Library, and the Conrad N. Hilton Library. The M.D. Anderson Library has three branch libraries: the Music Library, the Weston A. Pettey Optometry Library, and the William R. Jenkins Architecture and Art Library. Our online library catalog provides information about the collections of the University of Houston Libraries and the UH-Downtown and the UH-Clear Lake libraries. The catalog is available on workstations located throughout the Libraries or through any computer with Internet access.

A network of online databases provides access to a vast array of information including indexes to journal article citations and abstracts, full-text articles, full-text books, and Internet resources. These databases are available to anyone inside the Libraries; current students, faculty, and staff can also access these databases from their home or office through the Library website: http://info.lib.uh.edu.

The newest addition to the Libraries collections is the Digital Library which showcases digital collections of materials documenting the history of the University of Houston, City of Houston, and State of Texas, as well as other historically and culturally significant materials related to the University’s teaching and research mission.

In addition to our electronic resources, the Libraries’ collections include books, journals, U.S. and State of Texas government publications, and newspapers from around the world. Our Special Collections, located on the second floor of the M.D. Anderson Library, include rare books, valuable literary manuscripts, historical documents, materials relating to the history of the University of Houston, and the Women’s Archives Research Center.

The Learning Commons, located in the M.D. Anderson Library, offers library users flexible and inviting spaces for both collaborative and individual work, resources for developing presentation projects, enhanced access to sophisticated computing technology and advanced applications, improved options for reserving equipment, and greater responsiveness to technical questions. The Learning Commons also offers a professional-quality recording studio, large screen monitors for group work, and small group study rooms.

Librarians are available to help all users with their research and information needs. For more information, please visit or call any of the UH Libraries or use the Library website.

William R. Jenkins Architecture & Art Library

106 College of Architecture Building
713-743-2340

Fall, Spring
Monday-Thursday: 8 a.m.-8 p.m.
Friday: 8 a.m.-5 p.m.
Saturday: 10 a.m.-5 p.m.
Summer
Monday-Thursday: 8 a.m.-6 p.m.
Friday: 8 a.m.-5 p.m.
Saturday: 1-5 p.m.

John M. O’Quinn Law Library

12 John M. O’Quinn Law Library
713-743-2300

Fall, Spring
Monday - Thursday: 7:30am - midnight
Friday: 7:30am - 11:00pm
Saturday: 9:00am - 8:00pm
Sunday: 9:00am - 11:00pm
Summer
Monday-Friday: 8:00am - 10:00pm
Saturday: 9:00am - 5:00pm
Sunday: NOON - 8:00pm

Pharmacy Library

133 Science & Research Building 2
713-743-1240

Fall, Spring
Monday-Thursday: 8 a.m.-9 p.m.
Friday: 8 a.m.-6 p.m.
Saturday: noon-7 p.m.
Sunday: 1-9 p.m.
Summer
Monday-Friday: 8 a.m.-5 p.m.

Weston A. Pettey Optometry Library

2226 J. Davis Armistead Building
713-743-1910

Fall, Spring, Summer
Monday-Thursday: 7:30 a.m.-9 p.m.
Friday: 7:30 a.m.-6 p.m.
Saturday: 10 a.m.-5 p.m.
Sunday: noon-7 p.m.

Music Library

220 Moores School of Music
713-743-3197

Fall, Spring
Monday-Thursday: 8 a.m.-8 p.m.
Friday: 8 a.m.-5 p.m.
Saturday: 10 a.m.-2 p.m.
Sunday: 2-8 p.m.
Summer
Monday-Thursday: 8 a.m.-5 p.m.
Friday: 8 a.m.-5 p.m.
Saturday: 10 a.m.-2 p.m.

M.D. Anderson Library

102 M.D. Anderson Library
713-743-1050
http://info.lib.uh.edu/

Fall & Spring  
Monday-Thursday 7:00am - 1:45am
Friday 7:00am - 9:45pm
Saturday 8:00am - 7:45pm
Sunday 11:00am - 1:45am
Summer  
Monday-Thursday 7:00am - 10:45pm
Friday 7:00am - 5:45pm
Saturday 9:00am - 5:45pm
Sunday 1:00pm - 10:45pm

Conrad N. Hilton College Library and Archives

S210 Conrad N. Hilton College of Hotel and Restaurant Management
713-743-2470

Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 7:00pm
Saturday - Sunday: 11:00am - 7:00pm

Closed Saturday and Sunday and university holidays.

Measurement & Evaluation Center

206 Student Service Center #1
713-743-5440
www.las.uh.edu/mec

Mission

The Measurement and Evaluation Center (MEC) promotes excellence through evaluative services.

Goals

  • Administration of Faculty/Course Evaluations
  • Provide consultation for program evaluation
  • Evaluate customer satisfaction
  • Support needs assessment endeavors
  • Assist in data collection and analysis
  • Provide state of the art scanning services

Services

  • Administration of UH Faculty/Course Evaluations and grading services
  • UH Student Survey & Needs Assessment.
  • Research support and consultation re: data collection, focus groups, interviews, survey design and research.
  • Faculty support through course evaluation, exam scoring, electronic grade book and consultation.
  • Program Evaluation: outcome assessments, data analysis and evaluation of goals and objectives.
  • Survey Research: survey design and administration, assistance with development of customized scannable forms, administration of large-scale, university-wide and community survey, comprehensive assessment services
  • Provide outreach activities.

Office of Equal Opportunity Services (“EOS”)

Formerly Office of Affirmative Action and Equal Employment Opportunity

153 Student Service Center 2
Affirmative Action Building 526
713-743-8835
uh.edu/legal-affairs/affirmative-action/index.php

The university provides equal treatment and opportunity to all persons without regard to race, color, religion, national origin, sex, age, genetic information, disability, or veteran status except where such distinction is required by law. Additionally, the University prohibits discrimination on the basis of sexual orientation, gender identity or gender expression.

General responsibilities of EOS include: developing and implementing affirmative action and equal opportunity programs; ensuring compliance with applicable laws and regulations; determining reporting data needs; reviewing and coordinating with the Department of Human Resources, the Provost’s Office and the Dean of Students Office all relevant faculty, staff and student policies and procedures; working closely with academic and nonacademic administrators to develop and monitor faculty and staff recruitment placement and promotion programs to ensure nondiscrimination and affirmative action; coordinating and delivering prevention training on sexual harassment and the American with Disabilities Act; assisting in the planning and presentation of diversity programs; investigating and/or resolving grievances filed pursuant to the Discrimination Harassment Policy and the Sexual Misconduct Policy.

Statement of Nondiscrimination

The University of Houston provides a mechanism for students to address grievances that arise over alleged discrimination, harasment or sexual misconduct. Please contact EOS if you experience discrimination, harassment or sexual misconduct.

Parent Education Project

Learning & Assessment Services
301 Student Services Center 1
713-743-5435
www.coe.uh.edu/pep

Mission

The Parent Education Project (PEP) exists to enhance the lives of at-risk children and families in the Greater Houston area. Its services are provided through external contracts and grants.

Goals

Provide support services and information for families of children with disabilities

Programs

Families CAN - provides parent case management and support services for families of children with disabilities.

Family Based Alternatives Project - creates and coordinates family-based living opportunities for children with disabilities who have previously been institutionalized.

Parking and Transportation Services

112 Welcome Center Parking Garage
832-842-1097
uh.edu/parking
parking@uh.edu

Hours of Operation: 7:00 a.m. - 8:00 p.m. Monday-Friday

All vehicles parked on campus must display a valid UH parking permit issued by Parking & Transportation Services (PTS). This permit allows parking in designated areas as space permits; it does not guarantee a parking space in any particular lot.

Student Permits

Parking permit registration is available on Parking Self- Service through accessuh.uh.edu. Students may choose from garage, student or economy lot permits. During registration a printable temporary permit is provided until the official permit is received by mail. Students should familiarize themselves with the parking regulations by visiting the parking website.

Citations/Appeals

Parking citations double after 21 days, so all students are encouraged to take care of any parking citations in a timely manner. Violations V01 through V05 are discounted if paid within 48 hours of being issued. Parking citations can be paid or appealed online before the 21 day deadline. After 21 days, students forfeit the right to appeal a violation. A complete listing of parking rules and regulations is available on the parking website. To pay or appeal a citation, simply go to accessuh.uh.edu.

Shuttle Services

The university offers a shuttle fleet that service the campus, the Energy Research Park and Metro’s Eastwood transit center. The shuttles are equipped with Cougar Trax to provide real-time arrival predictions. To see when the next bus will arrive at your stop visit www.uh.edu/cougartraxmobile orwww.uh.edu.edu/cougartraxpublic. Students who park in outlying lots can enjoy an air-conditioned ride to center of campus and back to their cars. The Cougar Line is a free service but swiping of the cougar card is needed to help PTS evaluate ridership and level of service.

Metro Services/Metro Q-Card

Metro offers several bus routes plus rail service to campus. Students are encouraged to register for a Metro Q-card. The Q-card allows students to receive a 50% discount on their Metro fare. To register for a Q-card, simply visit the parking website and click on the Metro Q- card icon. Registration is a simple process that takes only a matter of minutes. The Metro Q-card will be available for the pick-up at the Welcome Center in approximately 20 business days. To expedite the receipt of the Metro Q-card, students can register at Metro Ride Stores with a valid student ID and a current fee bill.

Parking and Transportation Services

Parking and Transportation Services is now partnering with Zipcar, a global car-sharing company, to provide UH faculty, staff and students the opportunity to reserve vehicles as necessary in exchange for “driving credits.” A great resource for the UH community, Zipcar vehicles are located at various buildings across the University to allow quick and easy access for everyone, regardless of where they are on campus. Anyone interested in participating is encouraged to fill out an application at www.Zipcar.com/UH. Applicants who are approved will receive $35 in driving credits, after they pay the $25 annual fee.

Parking Enforcement

University Police Department
713-743-5849
uh.edu/parking_enforcement

Parking Enforcement, a division within the Department of Public Safety, manages and maintains more than 17,000 parking spaces on campus. Parking Enforcement officers monitor traffic and parking, offer motorist assistance such as jump starts, tire assistance, gas assistance and unlocks, and provide quality and courteous assistance to students, faculty, staff and visitors.

Hours: Monday through Friday, 6:00 a.m.-10:00 p.m. for assistance.

For assistance before or after the posted hours, contact UHPD at 713-743-3333.

Plant Operations

4211 Elgin St.
713-743-4948
uh.edu/plantops/
Customer Service Center 713-74FIX IT (713-743-4948)

PLANT OPERATIONS DEPARTMENT Facilities Service Center 713-743-4948 http://www.uh.edu/plantops/ Plant Operations is a support organization dedicated to the educational mission of the university. Comprised of Facilities Management and Facilities Planning and Construction, the Plant Operations department maintains the university’s buildings, grounds and utility systems, and provides custodial services, key control, the Facilities Service Center, and all planning, construction and renovation on campus.

The university operates a recycling service area that collects white paper, newspaper, cardboard and aluminum cans, supporting the university sustainability mission.

Students are encouraged to report problems on campus such as missing or burned out lights, plumbing problems, elevators that are not in service or pest control issues to the Facilities Service Center at 713-743-4948, or through the Building Coordinator for each facility (list posted at http://www.uh.edu/plantops/bcp).

On-campus emergencies should be reported to 713-743-3333 or 911 from a campus phone.

Police Department: University of Houston Police Department (UHPD)

713-743-3333
uh.edu/police

The University of Houston Police Department (UHPD), a division of the Department of Public Safety, provides comprehensive police services 24 hours a day/seven days a week. UHPD employs 50 commissioned police professionals as well at 110 security officers. Along with emergency and non-emergency incident response, UHPD offers a variety of community services including bicycle registration, vehicle watch, lost-and-found, as well as security escorts on campus. UHPD also offers programs on crime prevention, Rape Aggression Defense (RAD) system, alcohol awareness, active shooter response and workplace violence among others.

The University Department of Public Safety monitors more than 1300 cameras from its 24 hour Virtual Patrol Room. This camera infrastructure has proven itself instrumental in solving many cases. Campus signage in the parking lots and buildings indicate to the campus community that areas may be monitored. For more information on UHPD programs and services, we encourage you to visit our website at www.uh.edu/police, or call our 24 hour dispatch communications center at 713-743-3333. The Police Department building is located at 3869 Wheeler, near the intersection of Wheeler Avenue and Scott Street.

Psychology Research and Service Center

Clinical Research Services Building, 4505 Cullen
713-743-8600
uh.edu/prsc

The PRSC is a community clinic offering therapy for a wide range of emotional and behavioral concerns and adjustment problems. Doctoral students in Clinical Psychology provide treatment and services consistent with the most recent advances in psychological science, including cognitive and behavioral approaches to change. Individual, family, couples, and group treatment are offered under the supervision of the clinical psychology faculty. In addition to psychotherapy, a broad range of psychological assessment services (e.g., intelligence, achievement, learning disabilities, personality, and behavioral functioning) are offered for both children and adults. Fees, collected at the time of service, may be adjusted on a sliding scale according to ability to pay. UH students receive a special discounted rate.

The PRSC also maintains several specialty clinics, including the Anxiety Disorders Clinic, Center for Couple’s Therapy, Depression Research Clinic, and Forensic Psychology Services. In addition, the PRSC provides information about mental health to the community through Continuing Education professional training programs, workshops, and lectures to agencies and organizations.

Redline Mobile Application

Student Center North 221
713-743-5350
uh.edu/redline

Redline is the official mobile application of the University of Houston and is listed in the iOS and Android app stores. It features a customizable dashboard that can offer campus maps, calendar, emergency alerts, bus routes, social media, student media feeds and more. The app can also deliver push notifications about campus events if the feature is enabled on your mobile device. 

Shasta’s Cones and More

Bill Schwehr
832-842-6203
wwschwehr@central.uh.edu

The on-campus ice cream store is the first of its kind to premiere on any college campus. Shasta’s Cones and More offers plenty of delicious treats. Besides the twenty-four Blue Bell ice cream flavors, Shasta’s Cones and More offers bulk candy to purchase by the pound, baked goods, malts, shakes, hand-dipped waffle cones, specialty sundaes and four distinct flavors of the famous and highly coveted hot chocolate producer Ghirardelli to the UH community. You can also purchase half-gallon tubs of Blue Bell’s popular flavors like Buttered Pecan and Homemade Vanilla in a Party Pak bundle. Party Paks contains ice cream, assorted toppings, and cones/bowls - everything to make your on-campus party a success.

While we are closed for the current on-going UC renovation project opening January 2015, please visit Little Shasta’s located at the Student Center Satellite.

Student Advocacy & Support Services

Dean of Students Office
Student Center South 256
832-842-6183

A representative from the Dean of Students Office (DOS) assists students who have concerns or problems of an academic or nonacademic nature. The DOS representative serves as a liaison with other departments and colleges to help facilitate resolution of student problems in the areas of registration, housing, grade issues, financial aid, parking, college problems, residency status, complaints or grievances against other administrative units and other concerns related to the university.

Student Alumni Connection

UH Athletics/Alumni Center
3100 Cullen Blvd., Rm. 201
713-743-9550/ toll-free 877.COUGAR1
www.myCougarConnection.com
Email: alumni@uh.edu

UH students get connected with other UH students, alumni, faculty, and staff by joining the Student Alumni Connection (SAC). SAC is a student program of the University of Houston Alumni Association and its mission is to promote spirit, cultivate pride and build tradition. SAC is a student organization dedicated to enhancing the connection between students - past, present, and future. The goal is to provide an opportunity for members to achieve personal excellence through leadership opportunities, networking channels and career development. SAC is led by an Executive Board which consists of 27 members who are high-energy students who serve as hosts and hostesses for signature alumni events and are committed to excellence through service to the University. All students are eligible to join, if you are interested please send us an email or sign up on our website at www.mycougarconnection.com.

Student Center

832-842-6256
uh.edu/studentcenters/

The new Student Center (including the Student Center North, Student Center South and the Student Center Satellite buildings) is the heart of student activities and offers a wide array of useful products, services, and opportunities to connect with other people. The Student Center is home to clean, comfortable lounge spaces, meeting rooms and event spaces for conducting organization meetings, workshops, social events, and educational programs. The Student Center includes offices for student organizations and student organization support. The Student Center also houses a variety of dining options, private study rooms, the Games Room and so much more.

The Student Center is also the home of numerous student services in both the Student Center North and South buildings and can be found on the office directory.

Student Center Mother’s Room

Student Center South 134A

The Mother’s Room is available for use during Student Center Hours of Operation:

Mon - Wed 7:00am - 12:00am
Thurs 7:00am - 1:00am
Fri - Sat 7:00am - 2:00am
Sun 1:00pm - 12:00am

The Mother’s Room includes comfortable/supportive seating, access to water and a baby changing station.

Student Centers Office

Student Center South 271
832-842-6260
uh.edu/studentcenters/

The Student Centers  Office, located on the second level, is responsible for the overall operation of the Student Center North, Student Center South, and Student Center Satellite.

Student Center Satellite Games Room

Student Center Satellite
713-743-5297
uh.edu/studentcenters/
wwschwehr@central.uh.edu

A smaller version of the Student Center Games Room without the bowling alley. There are pool tables, video games, and a board game area where you can play or eat and watch TV. Summer hours: Closed (please visit the Games Room at the StudentCenter).

Student Centers Business Services

Student Center South 271
832-842-6150

Located on the second floor of the Student Center, Business Services offers services to students, faculty and staff.

Student Center Conference and Reservation Services (CARS)

Student Center South 271
832-842-6167
uh.edu/studentcenters/reservations/

The Student Center Conference and Reservation Services is where meeting room space can be obtained by university registered student organizations (through the Center for Student Involvement), university administrative or academic departments or off-campus groups or individuals. Our event planning staff can arrange accommodations for the following locations at the university:

  • Student Center North
  • Student Center South
  • Student Center Satellite
  • Agnes Arnold Auditorium I and II (RSOs only)
  • Lynn Eusan Park, Butler Plaza and other outdoor spaces
  • Science and Research Lecture Halls 116 and 117 (RSOs only)
  • Social Work Auditoriums 101 and 102 (RSOs only)
  • Oberholtzer Hall (RSOs only)

Student Center Games Room

Student Center South B30
832-842-6202
uh.edu/studentcenters/
wwschwehr@central.uh.edu

The Student Center Games Room has bowling lanes, pool tables, table tennis, pinball and the latest video games, all for a small charge. Table games are also available for use at no charge. The Student Center Games Room is available for individual or group usage/reservation. Leagues are formed each semester with tournaments taking place throughout the school year. Experience glow bowling every Friday and Saturday, beginning at 9:00PM.  The Student Center Games Room is also home for the Cougar Bowling Club and the UH Bowling Teams.

Student Center Satellite

713-743-5297
uh.edu/studentcenters/

Student Center Satellite is located on the northwest side of campus, near the liberal arts colleges. The Student Center Satellite offers services similar to those at the Student Center but on a smaller scale. The Student Center Satellite has two TV lounges, wifi-Internet connections, C3 Convenience Store, Smoothie King®, Starbucks® and other dining options in the Food Court:

  • Chick-fil-A® Express
  • Burger Studio
  • Pizza Hut® Express
  • Taco Bell®
  • Tandoori Nite
  • Sushic
  • Kim Son

Student Information and Assistance Center (SIAC)

125 Student Center
832-842-6257

SIAC is available to the University of Houston community and visitors. SIAC provides information on a variety of campus-related services and activities and serves as a drop-off, delivery and distribution point for many UH departmental forms and documents. This service is especially helpful for students who attend classes in the evenings or after UH departmental offices have closed for the day.

It enables evening and nontraditional students to submit and pick up institutional forms and documents at nontraditional operating hours and thereby lessen the potential for interference with their work schedules. SIAC is funded by student service fees and is open Monday through Friday from 8 a.m. to 7 p.m.; Saturday from 10 a.m. to 6 p.m.; and Sunday from 1 to 6 p.m.

TDECU - Your Credit Union

Student Center South 144
1-800-839-1154

Your on-campus premier financial institution! TDECU offers a full line of products and services to meet the needs of students, faculty, staff, and registered student organizations including:

  • FREE Checking that earns interest & FREE Debit Card
  • FREE Online Banking with Bill Pay
  • FREE Mobile Banking
  • FREE e-Statements
  • FREE 24/7 Telephone Banking
  • Over 55,000 surcharge-FREE ATM locations, including 7 on campus at the University of Houston
  • 20 TDECU branches throughout the greater Houston area with convenient hours to serve you
  • FREE access to more than 5,000 Credit Union Service Centers
  • And more!

Ask a TDECU Financial Services Representative for complete details today or visit TDECU.org.

The Official UH Class Ring

UH Athletics/Alumni Center
3100 Cullen Blvd., Rm. 201
713-743-9550/ toll-free 877.COUGAR1
www.myCougarConnection.com/
Email: alumni@uh.edu

The Official University of Houston Class Ring is a wonderful way to commemorate your achievement. This recognizable ring is a symbol of your academic success and a celebration of your transition to a new stage in life. Students who have completed 70 hours or more and are in good standing with the university are eligible to purchase their ring. Each spring and fall semester, the University of Houston Alumni Association hosts the Official Ring Ceremony. Eligible students are invited for a personal presentation of their ring. Following the ceremony, there is a reception for ring recipients and their guests. Rings can be viewed and purchased at the Athletics/Alumni Center (Rm. 201).

UH Bookstore

Student Center South, Calhoun Lofts, and Stadium Garage Retail
713-748-0923
Shop online at http://uh.bncollege.com or www.uhfanshop.com

Enjoy one stop shopping at you campus bookstore. The bookstore is more than a store where students buy required textbooks and school supplies. It is a place to find computer software supplies, electronic merchandise, current best sellers, clothing, emblematic gifts, greeting cards, on-campus living supplies, art supplies, posters, stuffed animals, and much more. The bookstore provides material and services that complement the academic environment and that support its diverse needs in an economical, efficient manner. The bookstore also operates the UH Calhoun Lofts store, UH Fan Shop, and UH Sugar Land campus store.

UH Dining Services

Calhoun Lofts, Suite 102
832-842-5989
uh.edu/dining
facebook.com/uhdining

UH Dining Services provides students, faculty, and staff with an array of dining options, ranging from all-you-care-to-eat programs in residential locations to retail dining and the finest in catering. Dining meal plans are designed to make your life easier. We offer everything from relaxed dining to trendy coffee houses to enhance your dining experience, not to mention a great place to meet with your friends. We continuously create new great tastes as they come along-offering traditional American cuisine, international fare, popular national brands such as Chick-fil-A® and Starbucks®, and healthy eating, including low-fat, low-carb, and vegetarian meal options.

UH Dining Services offers convenient dining locations on campus and a variety of service styles to meet your dining needs. Real Food on Campus at Cougar Woods is located at the corner of Wheeler and Cullen and features home style cooking with a relaxed atmosphere. The Fresh Food Company is located at Moody Towers and features an abundance of made-to-order, freshly prepared entrees prepared right in front of you. Both residential locations accept meal plans, Cougar Cash, cash and credit and are open to all students, faculty, staff and guests. Also, use your Cougar Cash at the Real Food on Campus or Fresh Food Company and receive a 10% discount off the door rate.

For more information on purchasing a meal plan, call 832-842-5989 or visit the UH Dining Services website, www.uh.edu/dining.

If you’re planning an event on or off-campus, Catering on Cullen can help. They can cater breakfasts, brunches, luncheons, buffet-style and full table service dinners. They can also cater receptions, barbecues, coffee breaks and other social functions. Visit CateringOnCullen.com to view menus and place orders or call 832-842-5998.

Residential Dining Locations

  • Real Food on Campus at Cougar Woods
  • Fresh Food Company at Moody Towers

Retail Dining Locations

  • Calhoun Lofts
    Subway®
    Cougar Xpress Market
  • Campus Recreation and Wellness Center
    Smoothie King®
  • Cougar Woods
    Cougar Xpress Mini Market
  • Cougar Village
    Cougar Xpress Market
  • Energy Research Park
    Cougar Xpress
  • Food Trucks
    Bare Bowls
    Waffle Bus
    Coreanos
    Rice Box
    Kurbside Eatz
    Happy Endings
    Texas Blizzard
    Eatsie Boys
    Golden Grill
    Flip N Patties
    Custom Confection
    What’s Up Cupcake
  • UH Law Center
    Subway®
  • Philip G. Hoffman Hall Breezeway
    Einstein Bros. Bagels®
  • Stadium Parking Garage
    Taco Cabana®
    Cougar Xpress Mini Market
  • Student Center Satellite
    Chick-fil-A® Express
    C3 Convenience Store
    Burger Studio
    Smoothie King®
    Starbucks®
    Pizza Hut® Express
    Taco Bell®
    Tandoori Nite
    Sushic
    Kim Son
  • Student Center
    Panda Express®
    Chick-fil-A®
    McDonalds®
    Starbucks®
    Cougar Xpress Mini Market
    Freshii

** Hours vary for each location and may change throughout the year. Please check our website at www.uh.edu/dining for current information.

UH Surveys

Learning & Assessment Services

210 Student Services Bldg. #1
713-743-5434
www.survey.uh.edu

Throughout the year, you will be invited to complete UH surveys, most notably Student Surveys. It is very easy to do so. Just follow the directions on the information you receive. You will be directed to www.survey.uh.edu and will be able to easily complete the survey(s) online. Your input is taken seriously, so please take a few minutes to complete the survey. The survey responses are used to improve programs and services at UH and to also inform key UH stakeholders of those things that are a source of satisfaction for you.

UH Wellness

Campus Recreation & Wellness Center 1038
713-743-5430
uh.edu/wellness

Mission

Empower the campus community to make healthy choices across all dimensions of wellness through evidence-based programs and services that contribute to student success.

Services

  • Certified Peer Educator Program with Service Learning Projects
  • Health and Wellness Workshops
  • Health Promotion Events and National Wellness Campaigns
  • Wellness and Health Coaching
  • Information, Consultation & Referrals to Students, Faculty, and Staff
  • Alcohol and Other Drug Education and Prevention
  • Sexual Violence Education, Prevention, and Response
  • Clearinghouse for Health and Wellness Education and Materials
  • Campus Wide Wellness Assessment

Certification

The peer educators are certified through the National Bacchus network Peer Educator Program which is now an integrated initiative of NASPA (National Association of Student Personnel Administrators). Internships are also available for undergraduate and graduate students. Contact UH Wellness.

Undergraduate Academic Affairs

109 E Cullen Building
713-743-9112

The Office of Undergraduate Academic Affairs works with undergraduate students to initiate and process medical and administrative withdrawals in cases where an emergency (either medical or non-medical) interferes with a student’s ability to complete courses. The Office of Undergraduate Academic Affairs provides assistance with academic policy questions, academic honesty cases, general petitions, medical and administrative withdrawals, tuition rebates, enrollment cap appeals, retention and graduation initiatives, core curriculum issues, and the Undergraduate Catalog.

Undergraduate Student Success Center

The Undergraduate Student Success Center (USSC) is a coordinated network of resources focused explicitly on the goal of student success.

The USSC includes Exploratory Studies, a redesigned preparatory program designed to provide undeclared students with resources to guide them in making confident, informed career and academic decisions. Exploratory Studies intentionally integrates academic support with career counseling toward the goal of transitioning students to a good fit major in which they will thrive and graduate in a timely manner. Promoting critical synergies, the USSC brings together Exploratory Studies and Learning Support Services which provides individual tutoring for almost 500 separate courses, delivers a variety of weekly learning skills workshops, and offers individual learning assessments and learning strategies counseling. The center also includes the federally funded Challenger Program which will continue to support their member students through specialized programming and campus-wide resource connections as well as University Testing Services which coordinates, proctors, and assesses a variety of exams related to admission, placement, credit attainment, and licensing. In addition to these separate units, the Undergraduate Student Success Center manages the efficient implementation of state requirements related to the Texas Success Initiative (TSI), offers pre-professional advising for students seeking careers in health, and serves as a central contact and resource for ensuring strong and consistent advising campus-wide.

University Career Services

106 Student Service Center 1
713-743-5100
ucs@uh.edu
uh.edu/ucs

University Career Services (UCS) provides a full range of career decision-making and job search services for students of all academic majors. Students who are facing the difficult decisions as to which major to choose will find a host of career development resources including one-to-one career counseling, vocational assessment, workshops on a variety of career oriented topics, computerized career guidance, and an extensive career resource library. Job search services assist students and alumni seeking part-time, internship, and career-level positions. Additional services are available via Cougar Pathway, including job postings and On-Campus Recruitment (OCR). Many corporate recruiting visits per year are coordinated by UCS and more than 160 workshops are offered throughout the year both at UCS and in academic departments and for student organizations. Workshops are conducted on a wide spectrum of career topics, as are events for specific academic majors, and programming for diverse populations. Many other career development and job search resources are available in person and via the UCS website.

C. T. Bauer College of Business, Rockwell Career Center

2nd floor Cemo Hall
832-842-6120
www.bauer.uh.edu/career

Conrad N. Hilton College of Hotel and Restaurant Management

Director of Placement Services
229 Conrad N. Hilton Hotel and College
713-743-2423
www.hrm.uh.edu

Cullen College of Engineering, Career Center 302 Cullen College of Engineering Building 1

713-743-4230
www.egr.uh.edu/career

Graduate College of Social Work, Alumni and Career Services

204 Social Work Building
713-743-8071
www.sw.uh.edu/alumni/alumni.htm

UH Law Center, Career Development Office

8 Bates Law Building
713-743-2090
www.law.uh.edu/career

University Copy Center-truecolor GRAPHICS-FASTSIGNS

Welcome Center Garage facing Calhoun St.
713-741-5200
Fax: 713-741-3602
www.truecolorgraphics.com
www.fastsigns.com/2008

University Copy Center - your one stop shop for printing, copying and postal services. We off printing and copying with a full line of finishing, mounting and binding. We are authorized shippers for UPS, USPS, FedEx and Lone Star Express. Bring all of the mailing and shipping projects to us…we can also package them up for you! truecolor GRAPHICS - provides full service color digital printing for brochures, flyers, mailing and other marketing communications. We also offer multi-channel direct marketing programs that link print and email communications to web-based landing pages. Yes, QR Codes and mobile websites too! FASTSIGNS - The newest addition to our graphics communication stable is a full service FASTSIGNS location on campus. We can tackle all of your visual communications projects including yard signs, wall and window graphics, posters, banners and outside signage. Visit www.fastsigns.com/2008 for more information!

University Eye Institute

4901 Calhoun Road in the J. Davis Armistead Building
Entrance #2A
713-743-2020
http://www.opt.uh.edu/uei/

The University Eye Institute (UEI) is located on the main campus of the University of Houston. The UEI offers services that range from comprehensive vision examinations to the medical and surgical management of eye disorders. Our nationally-renowned vision professionals use advanced diagnostic instruments in over 80 exam rooms and 30 specialized testing areas, which means that our patients can be assured of the best possible care, utilizing the latest in vision technology.

A wide range of eye care is available. Specialties include the Family Practice Service, Ocular Diagnostic and Medical Eye Service, Cornea and Contact Lens Service, Vision Rehabilitation (Center for Sight Enhancement), Neuro-Optometric Rehabilitation, Multiple Sclerosis Eye Care Service, Sports Vision, Color Vision, and Pediatrics. The Essilor University Optical Service provides professional fittings for prescription eyewear and sunglasses and features an extensive selection of budget frames as well as a large collection of designer frames. More than 30,000 patients visit the University Eye Institute each year.

The University of Houston College of Optometry (UHCO) is affiliated with four neighborhood healthcare clinics to provide eye and vision care at a reduced cost to thousands within the Houston, Dallas, and Fort Worth communities. Each clinic provides a wide range of services, including comprehensive eye examinations as well as diagnosis and treatment of eye diseases.

Mobile Eye Institute (MEI)

The University of Houston Mobile Eye Institute (MEI) is equipped with the latest in ophthalmic technology and brings comprehensive on site vision services to patients in need of optometric care.  The MEI assists patients who do not have access to a traditional healthcare system or are unable to travel to the UEI or one of its neighborhood clinics.

Molly and Doug Barnes Vision Institute

The Health and Biomedical Sciences Building is a state-of-the-art facility, which features the Molly and Doug Barnes Vision Institute. The Institute includes The Doctors of TSO Alumni Education Center, the UHCO Ambulatory Surgery Center, nJoy and the Brien Holden Vision Institute Classrooms and Learning Commons, as well as clinical and patient-based research. The UHCO is the first optometry school in the country to offer students an on-site surgery center, which provides clinical training and research to enhance academic and clinical education. With this new facility, students will be involved in the pre- and post-operative management of patients, in collaboration with other health care professionals.

During the student’s fourth professional year, they participate in on-campus patient care, in addition to two semesters (32 weeks) in external health care facilities providing primary eye and vision care.

 

The University Eye Institute services include:

Comprehensive Vision Examination 713-743-2020
Pediatric Services Ages 5 and under 713-743-2005
Pediatric Services Ages 6 through 18 713-743-2020
Contact Lens Service 713-743-2015
Adult and Geriatric Service 713-743-2020
Essilor Optical Services 713-743-2030
Ocular Diagnostic and Medical Eye Service 713-743-2010
Center for Sight Enhancement (Low Vision Service) 713-743-0799
Color Vision Service 713-743-1961
Child Development Center 713-743-2005
Daytime Emergency Care Available (8am - 5pm) 713-743-2010
After 5:00pm Emergency Care Available for existing patients 713-231-4866
Dry Eye Center 713-743-2015
MS Eye Care Center (Multiple Sclerosis Eye Care Service) 713-942-2187
Sports Vision Performance Center 713-743-0738
Neuro-Optometric Rehabilitation Service 713-743-2005

University Speech, Language and Hearing Clinic

100 Clinical Research Center

713-743-2443
uh.edu/class/comd/slhc

The University Speech, Language and Hearing Clinic is a United Way Agency and the training clinic for graduate students in the Department of Communication Sciences and Disorders who are working toward the Certificate of Clinical Competence in Speech-Language Pathology. Evaluation and treatment sessions are conducted by graduate students under the direct supervision of faculty and staff certified by the American Speech-Language-Hearing Association. The clinic serves the entire Houston community and offers a sliding-fee for those who qualify.

The various communication disorders evaluated and treated at the clinic include speech production, voice, stuttering, language disorders, and speech/language difficulties associated with hearing impairment and other medical etiologies. In the event that the speech difficulty is dialectal rather than a disorder, accent modification is offered on an individual or small group basis.

Hearing evaluations are conducted and appropriate referrals are made for medical evaluation and/or hearing aid evaluation. Hearing aid fittings and follow-up and consultation regarding assistive listening devices are also provided at the clinic. The fee for hearing aids varies, depending on the instrument fitted.

All evaluations are by appointment with a 25 % discounted fee of $150 for students and UH employees. Treatment sessions coincide with the university semesters. The semester treatment fee for UH students is $200, representing a marked discount from the standard fee of $100 per hour. Fees are due at the time of service. The clinic is open Monday through Friday, from 8 a.m. to 5 p.m.

University Testing Services (UTS)

Learning & Assessment Services

204 Student Service Center
713-743-5444
www.las.uh.edu/uts

Mission

The University Testing Services (UTS) provides comprehensive testing and assessment services through administration of institutional, diagnostic, psychological, academic, and professional licensure examinations.

Goals

  • Provide comprehensive assessment services
  • Administer the credit by exam program
  • Support student placement into appropriate courses
  • Provide consultation for test development and validation
  • Meet licensing and certification needs of UH and the Houston Community

Services

  • Administration of admission and placement exams
  • Administration of credit by exam program
  • Administration of professional certification and licensing exams
  • Administration of psychological batteries
  • Delivery of computer based testing for exams such as the GRE, CLEP, TOEFL, and TExES
  • Test development and validation
  • Scholarly review of tests and materials

Institutional Testing

For prospective and enrolled students, which includes the Institutional SAT, Institutional TOEFL, Miller Analogies Test (MAT), SPEAK test, and the TExES Qualifier examination.

Placement Testing

Tests offered: Foreign Language, placement tests.

Credit By Examination

UTS offers Credit by Examination options enabling students to receive credit for the following programs:

  • Advanced Placements (AP), and International Baccalaureate (IB) (Offered only in High School)
  • College Level Entrance Program (CLEP)
  • Defense Activity for Non-Traditional Education Support (DANTES)
  • Departmental Credit Test Program
  • Scholastic Aptitude Test SAT II

Computer Based Testing

University Testing Services offers computer-based versions of the Graduate Record Examination (GRE), Test of English as a Foreign Language (TOEFL). Students can register on the web for these tests. Placement tests such as French, Spanish Placement, etc…

Consultation

TS offers a wide range of consultation services including, credit by exam selection consultation, placement test validation, and consultation related to standardized testing. Correspondence/Distance Education Testing.

Students attending other universities or institutions may have their examinations administered at the University of Houston. The tests may be in the traditional paper and pencil format or delivered on the web. Distance education tests can be faxed, e-mailed, or mailed to UTS.

Course Testing Support

UTS administers make-up exams, exams requiring special accommodation, and special program tests such as certifications.

Veteran Service (VS)

Student Center North, Suite 202
832-842-5490
vets@uh.edu
www.uh.edu/veterans

Hours of Operation
Fall & Spring Semester
Monday - Thursday 8:00am - 7:00pm
Friday 8:00am - 5:00pm
Summer Semesters & Semester Breaks
Monday - Friday 8:00am - 5:00pm

Veteran Services (VS) empowers new and current student-veterans, as well as Reserve, Guard, and Active Duty personnel, and their eligible dependent family members. The professional and student staff are available to address the needs and concerns of military and veteran students through a variety of programs, services, and resources.

VS provides academic support and guidance, informational assistance with federal and state educational benefits, and much more. Working closely with UH Veterans Administration (VA) certifying officials in the Office of the University Registrar at the Welcome Center, VS serves more than 1500 students. Faculty and staff also benefit from VS resources.

VS is wheelchair accessible and provides a casual and safe space for students to study, relax, and network with their peers, fostering camaraderie and student involvement. The spacious facility has a computer lab and kitchenette, or quiet room.

Direct Services

  • Peer-to-peer counseling
  • Application forms for veterans benefits
  • Assistance with completing UH and VA forms
  • Information and referrals to campus, community, and VA organizations
  • VA work-study site
  • On-site tutoring
  • Military and veterans New Student Orientation
  • Advocacy and support for student-veterans
  • Transition assistance
  • Staff and faculty training and consultation regarding veteran issues

Key Programs

  • Military and veterans Cording Ceremony
  • VetSuccess on Campus (VSOC) counselor
  • Corporate networking opportunities

The VA has a full-time, experienced Vocational Counselor on the UH campus. This counselor serves as a “one-stop VA liaison” for veterans, active duty military, and their eligible family members who attend or plan to attend UH.

Student Veterans of America

The Student Veterans of America (SVA) is a 501(c)(3) coalition of student-veteran groups on campuses across the nation. The purpose of the SVA is to build camaraderie, provide academic support for veterans and their dependents, reach out to the military and veteran community, and to build veteran awareness on campus. Moreover, the organization hosts social events and workshops, while providing volunteers throughout the community. The UH chapter was established in January 2014.

Women and Gender Resource Center

Student Center North, Room 201
832-842-6191
uh.edu/wgrc/
Monday-Friday, 9 a.m. - 5 p.m.

The Women and Gender Resource Center (WGRC) provides a comfortable and friendly place where students, staff, and faculty of all genders can seek information on a variety of topics, obtain confidential referrals to appropriate campus and community resources, and discuss issues of concern. The WGRC presents programming on issues of gender and sexuality within the Center and also does outreach training for a wide range of student organizations and the larger campus community. We sponsor campus-wide events, including Take Back the Night, and The Vagina Monologues. Throughout the year, we collaborate with campus partners on programs highlighting issues such as sexual violence and eating disorders. The WGRC has a small library, DVD collection, two student computers, and a lactation room. Our goals include educating the campus on topics that concern women, with a special focus on violence against women and teaching men how to obtain sexual consent; identifying and researching issues that affect UH women; and serving as a liaison to UH administration, while celebrating the achievements of UH women. The WGRC also provides free resources such as feminine hygiene products, condoms, safer sex supplies, Band-Aids and referrals for business interview suits through Dress for Success Houston. We also are a friendly hangout where we work to build Cougar community and spirit. All are welcome.