Apr 18, 2024  
2017-2018 Undergraduate Catalog 
    
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2017-2018 Undergraduate Catalog [Not Current Academic Year. Consult with Your Academic Advisor for Your Catalog Year]

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HRMA 2350 - Managing in the Service Environment

Credit Hours: 3.0
Lecture Contact Hours: 3    Lab Contact Hours: 0
Prerequisite: HRMA 1337 .
Description
Application of service concepts within the hospitality industry. Guest services, building customer loyalty, service quality, and advanced service methods.


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