Apr 23, 2024  
2020-2021 Undergraduate Catalog 
    
2020-2021 Undergraduate Catalog [Not Current Academic Year. Consult with Your Academic Advisor for Your Catalog Year]

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HRMA 4352 - Hospitality Organizational Behavior

Credit Hours: 3.0
Lecture Contact Hours: 3    Lab Contact Hours: 0
Prerequisite: HRMA 2350 .
Description
Employees are the heart and soul of the hospitality industry. This course provides a comprehensive analysis of human behavior and examines how employee behavior affects hospitality organizational performance. Coupling theory and application, it examines three sources of organizational behavior: individuals, groups, and structure. Topics include motivation, motivations, emotions, stress, individual and group behavior, conflict, organizational structure, decision making, communication, and organizational change and development.
Additional Fee N



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